Shipping

Shipping is free for all orders.

We ship to Italy* and throughout the European Union (Austria, Belgium, Bulgaria, Croatia, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, United Kingdom, Czech Republic, Romania, Slovakia, Slovenia, Spain, Sweden, Hungary, Malta, Cyprus, Monaco).

 

Generally, preparing and shipping your order takes 1 to 2 working days, while delivery by the courier may vary depending on the destination:

– Italy: 1 to 3 working days;

– European Union: 1 to 5 working days;

 

Once your order has been shipped, you will receive an email to track your parcel; updates on the status of your shipment are usually available within a few hours of receiving the email.

We will make every effort to deliver your order quickly.

*Livigno, La Maddalena, Asinara, Tremiti Islands, Ustica and Carloforte are not included.

Can I return an item ordered online and request a replacement or refund?

You can return any item ordered within 30 days from the date of receipt.
Upon return, store the item(s) in the original packaging, accompanied by accessories and documents provided, also attaching the delivery form. We recommend taking every possible precaution to ensure the integrity of the returned product.
There will be no refund in case of unreturned, damaged, incomplete, ruined, deteriorated, soiled items. Also, if the returned item would be in conditions that might reasonably suggest the previous use of it, there will be no refund or replacement. The same will occur with a sealed article opened after delivery, for reasons of hygiene or health protection.

Thank you for your message. It has been sent.
An error occurred while sending your message. Please try again later.